About Us

What is the kiosk directional sign program?

The kiosk directional signage program is for home builders, apartment communities and retailers throughout Southern California to assist the homebuyer, renters and consumers in locating new subdivisions and homes. Due to limitations on signage in the Southern California region, the BIASC along with our local municipalities developed the Regional Sign Program.  The kiosks are temporary signs with arrow directions that are installed along our roadways with the approval of our local municipalities. The Regional Sign Program is a good balance for our municipalities to manage the increasing need on signage in a uniform way.  The BIASC operates and manages the Regional Sign Program from ordering to installation to maintenance.

What number do I call if I have questions regarding the Regional Sign Program?

Please contact BIAsigns Admin at (951) 491-5916 or via email signs@biasc.org.

What number do I call if I have questions on billing?

Please contact Michelle Peterson, Regional Sign Program Financial Administrator at (951) 781-7310 x204 or via email signs@biasc.org.

How do I participate?

You can inquire to participate on the home page as a new user on the upper right-hand corner under Let's Talk.

My Account
Can I update my contact information?
Yes, after logging into your account you can edit your information on the welcome page.

Can I add projects?
Yes, on your dashboard you can click "Add Project" and follow the steps.

Where can I order panels?
Once you log into your account, you can order panels by clicking the "Order" tab on the top of the listed menu items or by "Find Kiosks" tab and clicking "Order Panel" tab.

Where can I cancel panels?
Once you log into your account, you can cancel your panels clicking on one of your projects located on your dashboard. You can view your panels and pick which panel to cancel or click "Cancel Panel."

Order Panels
What number do I call if I have questions about ordering panels?
Please contact BIAsigns Admin at (951) 491-5916 or via email signs@biasc.org.

How long does it take to install a panel on an existing approved kiosk?
It takes approximately 10 working days once we receive the order and payment has been submitted. 

Can I request new locations?
Yes, please allow approximately 30 days or more for the approval process and installation.

How much is the monthly rental fee?
The monthly fee rental starts at $85 for a single panel and $170 for a double panel. 

What is the cost to order a panel?
There is a production and installation fee plus first and last month's rent when an order is placed.  The production cost starts is $125 for single panels $250 for double panels.  First and last month rent starts at $170 for a single panels and $340 for double panels. 

Will I receive notifications once I place an order?
Yes, within 48 hours of submitting your order an email will be sent the final invoice for the order. This email confirmation will include details of your all the details of your order.

Will I receive notification once my order has been installed?
Yes, you will receive an email notification once your panels have been installed.

Payments
What type of payments does the BIASC accept?
Currently we only accept checks.

What should the check be made payable to?
Checks should be made payable BIA of Southern California or BIASC.

Where do I send payments to?
All payments, either new orders or monthly rent need to be mailed to:
BIA of Southern California
c/o:  Regional Sign Program
17744 Sky Park Circle, Suite 170
Irvine, CA 92614

Cancellations
What is the cancellation policy?
All cancellations must be made in writing by clicking "cancel project" or "cancel panel" through BIASC Signs.com or via email signs@biasc.org.  We do require 30 days to removal all panels.  

How will prepaid last month's rent be applied?
Once the BIASC receives the cancellation request and processes the request, we will adjust the billing and apply the last month's rent to the last billable month.  We will issue any credits and adjustment once the panels have been removed. 

 

Will I receive notifications once I submit a cancellation request?
Yes, you will receive an email confirmation that your cancellation request has been made.                    
Will I receive a notification once my panels have been cancelled?
Yes, you will receive an email notification once your cancellation request has been submitted. Within five working days of your panels being removed you will receive an email with confirmation of removal and account update.

Maintenance
What kind of maintenance can be reported?
You can report the following:

  • missing panels or kiosks,;
  • missing headers;
  • damaged panels or kiosks;
  • weed abatement;
  • graffiti;
  • or other issues. 

How do I submit maintenance request?
After logging into your account you can either:

  • By locating the kiosk and clicking on the kiosk.  Once the kiosk picture and information is on the screen that is an option to "Report Issue". Click through the process and submit and the BIASC will be notified.
  • On your account dashboard click "Report Issue". Click through the process and submit and the BIASC will be notified.

Will I receive notifications once I submit a maintenance request?
Yes, you will receive an email confirmation that your maintenance request has been made.

How long does maintenance request take?
Please allow 48 hours for graffiti and approximately 10 working days on all other maintenance request.

Reports
Where can I find my reports? 
Reports are under the "My Inventory" tab. [View Tutorial]

What kind of reports can I view? 
You can view and print reports by project and areas. The reports give you the option to view and print a list of panels or a map with the panels. Once you log into your account under the "My Inventory" tab there are two tabs under reports "Panel Report" and "Project Report."
Can I print maps?
Yes, you can print maps under "My Inventory" and then "Reports." [View Tutorial]

Service Areas

Adelanto * Apple Valley * Baldwin Park * Beaumont * Bermuda Dunes * Bloomington * Calimesa * Chino * Chino Hills * Covina * Eastvale * Fontana * French Valley * Glen Helen Area * Grand Terrace * Hemet * Hesperia * Joshua Tree * Jurupa Valley * Lake Elsinore * Lancaster * Loma Linda * Menifee * Mentone * Moreno Valley * Norco * Oak Hills * Ontario * Palmdale * Perris * Phelan * Rancho Cucamonga * Rialto * Riverside * San Bernardino * San Clemente * San Jacinto Valley * Santa Rosa Plateau * Simi Valley * Temecula Valley * Temescal Canyon * Tustin * Upland * Victorville * Vista Santa Rosa * Wildomar * Winchester